Terms and Conditions
Special Offers Terms & Conditions
Tahiti Air and Hotel Included
Certain restrictions apply. All fares mentioned are cruise only per person, in US dollars, based on double occupancy in lowest category, and include non-commissionable amounts. Suggested onboard gratuities are extra. Taxes, Fees & Port Expenses are additional and published at Windstar Cruises.
Flights for Air + Hotel package are between LAX and Papeete. Flights arrive in Papeete the day before embarkation day. Guests get a pre-cruise hotel in Papeete. Flights leave from Papeete on the evening of disembarkation day. Deviations to this flight schedule are not permitted. Offer includes a post-cruise dayroom in Papeete, as well as transfers to and from the yacht and airport. Hotel accommodations for package are per booked stateroom or suite, are for published hotel or similar property, are applicable on select cruises, and include all tips, gratuities, taxes, and luggage-handling fees associated with the hotel. Package must be booked at least 60 days prior to cruise departure. Offer is valid on new bookings only for select departures and subject to availability. Consult your Windstar representative for promotional offer or discount combinability. Bookings are non-transferable; no name changes can be made nor can this offer be applied retroactively. Cancellation fees may apply; all Air is non-refundable; please see website for details. Fuel surcharges may be imposed or increased over time. Offer is capacity controlled and may be withdrawn or modified at Windstar's discretion at any time. Information contained herein is accurate at time of publication and subject to change without notice. All terms and conditions stated on the Windstar Cruises website apply. Cruise is provided subject to the terms and conditions of the Passage Contract. Ships' registry: Bahamas
Reduced Single Supplement
Windstar’s is offering our single passenger guests a reduced Single Supplement on select sailings. Certain restrictions apply. All Single Supplement fares mentioned are based, in US dollars; cruise only, based on single occupancy in lowest category, and includes non-commissionable amounts. Suggested onboard gratuities are extra. Taxes, Fees & Port Expenses are additional and published at Windstar Cruises. Offer is valid on new bookings only for select departures and subject to availability. Consult your Windstar representative for promotional offer or discount combinability. Bookings are non-transferable; no name changes can be made nor can this offer be applied retroactively. Cancellation fees may apply, please see website for details. Fuel surcharges may be imposed or increased over time. Offer is capacity controlled and may be withdrawn or modified at Windstar’s discretion at any time. Information contained herein is accurate at time of publication and subject to change without notice. All terms and conditions stated on the Windstar website apply. Cruise is provided subject to the terms and conditions of the Passage Contract. Ships’ registry: Bahamas.
7 For 7: A One Week Special
All fares mentioned are per person, in US dollars; cruise only, based on double occupancy in lowest category, and includes non-commissionable amounts. Suggested onboard gratuities are extra. Taxes, Fees & Port Expenses are additional and published at Windstar Cruises. Offer is valid on new bookings only for select departures and subject to availability. Consult your Windstar representative for promotional offer or discount combinability. Bookings are non-transferable; no name changes can be made nor can this offer be applied retroactively. Cancellation fees may apply, please see website for details. Certain restrictions apply. Fuel surcharges may be imposed or increased over time. Offer is capacity controlled and may be withdrawn or modified at Windstar's discretion at any time. Information contained herein is accurate at the time of publication and subject to change without notice. All terms and conditions stated on the Windstar website apply. Cruise is provided subject to the terms and conditions of the Passage Contract. Ships' registry: Bahamas.
Last Minute Cruise Deals / Flash Fares
All fares mentioned are per person, in US dollars; cruise only, based on double occupancy in lowest category, and includes non-commissionable amounts. Taxes, Fees & Port Expenses are additional and published at Windstar Cruises. Offer is valid on new bookings only for select departures and subject to availability. Consult your Windstar representative for promotional offer or discount combinability. Bookings are non-transferable; no name changes can be made nor can this offer be applied retroactively. Cancellation fees may apply, please see website for details. Certain restrictions apply. Fuel surcharges may be imposed or increased over time. Offer is capacity controlled and may be withdrawn or modified at Windstar's discretion at any time. Information contained herein is accurate at the time of publication and subject to change without notice. All terms and conditions stated on the Windstar website apply. Cruise is provided subject to the terms and conditions of the Passage Contract. Ships' registry: Bahamas.
Star Collector Cruises
All fares mentioned are per person, in US dollars; cruise only, based on double occupancy in the lowest category, and includes non-commissionable amounts. Suggested onboard gratuities are extra. Taxes, Fees & Port Expenses are additional and published at Windstar Cruises. Windstar is offering guests a complimentary laundry package when one of our new Star Collector cruises is booked. Offer is valid on new bookings only for select departures and subject to availability. Consult your Windstar representative for promotional offer or discount combinability. Bookings are non-transferable; no name changes can be made nor can this offer be applied retroactively. Cancellation fees may apply, please see website for details. Certain restrictions apply. Fuel surcharges may be imposed or increased over time. Offer is capacity controlled and may be withdrawn or modified at Windstar's discretion at any time. Information contained herein is accurate at the time of publication and subject to change without notice. All terms and conditions stated on the Windstar website apply. Cruise is provided subject to the terms and conditions of the Passage Contract. Ships' registry: Bahamas.
Land Tours
General
All fares mentioned are per person, in US dollars; cruise only, based on double occupancy in lowest category, and includes non-commissionable amounts. Suggested onboard gratuities are extra. Taxes, Fees & Port Expenses are additional and published at Windstar Cruises. Offer is valid on new bookings only for select departures and subject to availability. Consult your Windstar representative for promotional offer or discount combinability. Bookings are non-transferable; no name changes can be made nor can this offer be applied retroactively. Cancellation fees may apply, please see website for details. Certain restrictions apply. Fuel surcharges may be imposed or increased over time. Offer is capacity controlled and may be withdrawn or modified at Windstar's discretion at any time. Information contained herein is accurate at the time of publication and subject to change without notice. All terms and conditions stated on the Windstar website apply. Cruise is provided subject to the terms and conditions of the Passage Contract. Ships' registry: Bahamas.
Self-Guided Excursion
Guests who do not join these prearranged shore excursions must rely on whatever transportation is available in each port. If you choose to devise your own excursion, we suggest that you remind the driver or tour escort of the ship’s sailing time. Of course, the ship’s facilities are fully available to guests while in port.
Conditions
Shore excursions are “Non-Windstar Services” for the purposes of your Cruise Contract. This means that shore excursions are not owned or operated by Windstar Cruises. Refer to your Cruise Contract for a full statement of your rights and obligations as well as those of the Owner of the Ship, Windstar Cruises and certain other persons and entities with respect to Non-Windstar Services. In particular, please note that you are assuming the entire risk of utilizing Non-Windstar Services subject only to whatever terms or arrangements are made by you or on your behalf with the third party furnishing the Non-Windstar Services. Windstar Cruises does not assume liability for injuries or damages that occur during or as a result of shore excursions, nor is Windstar Cruises liable for loss of or damage to any baggage or other property which occurs ashore, for any reason whatsoever. Shore excursions are subject to cancellations or changes. Shore excursion operators reserve the right to deny participation to guests based on such criteria as they may establish. For children 12 years of age or younger, participation in shore excursions is pending final approval from the tour operator. Children under 18 must be accompanied by a parent or responsible adult aged 21 or older.
While on Tour
Guests are cautioned not to leave anything behind while sightseeing, especially such items as cameras and raingear and are reminded that Windstar Cruises is not liable for any lost items or damage to any baggage or other property which occurs ashore, for any reason whatsoever. Passengers who leave during a tour for which transportation is included must thereafter provide for their own transportation and services at their own expense.
Online Bookings
At the time of making your reservations online, we will advise you whether or not your reservations are confirmed. Your credit card will be charged immediately for all confirmed reservations. Should space become available for a waitlisted shore excursion request, we will email or otherwise contact you at that time. If you or Windstar cancel a tour more than 5 business days prior to cruise departure, we will issue a credit on the credit card that you used to pay for the reservation. For any cancellations within 5 days of departure, a credit will not be given on your credit card; instead, we will apply an ONBOARD CREDIT ONLY policy under which the refund (less any cancellation fee) will show up as a credit to the shipboard account of the person who was to take the shore excursion. If the credit is not fully utilized during the cruise, the balance will be credited back to your credit card by the ship’s purser.
Cancellation Fees
Rates and descriptions are current as of the printing date. Prices are subject to change without notice and descriptions may vary from the actual tour provided. If you cancel your tour reservation after the booking deadline stated in the Shore Excursion Booking Form on board, a 100% cancellation fee will apply since transportation and services will have already been arranged.
Tour Times, Durations & Prices
The information in this brochure is designed to help you select the excursions most suited to your interests. The individual tour descriptions include approximate durations. To allow flexibility in customizing departure times to coordinate your time in port with the meals and activities on the ship, exact tour departure times are published in the Shore Excursion Planning Form on board. For more information, please visit the Reception Desk or attend the onboard Shore Excursion briefings.
Please Note: Tour durations do not include tender time.
Tour Headsets
On several tours, headset monitors will be issued at the beginning to enhance your Windstar tour experience. Each headset must be returned to the guide or escort at the end of the tour. There will be a $50 charge for any headset that is lost or damaged.
Yacht Club Program Terms & Conditions
Yacht Club Program
The following terms and conditions restate all Program terms and conditions effective October 5, 2020 and take effect for sailings starting January 1, 2021. Windstar Cruises reserves the right to modify or terminate the Program, or to change the terms and conditions of participation and the benefits of the Program, in whole or in part, at any time with or without notice. Membership may be terminated at Windstar’s sole discretion for anyone appearing to be utilizing the Program in a manner inconsistent with its terms, conditions or intent. To qualify as a member of the Program, you must have completed at least one eligible Windstar cruise before or after the effective date above.
The Program provides Yacht Club membership level benefits based on the number of Windstar Yacht Club member points earned by the member. All questions or disputes regarding eligibility for the Program or provision of benefits will be resolved by Windstar in its sole discretion. Windstar will not be liable for refunds, damages, or losses resulting from failure to deliver any of the Program benefits. Each Program member shall be responsible for advising Windstar of contact address changes; Windstar shall have no liability for misdirected mail or any consequences thereof. Other terms and conditions may apply. Please see the Windstar Yacht Club member section at Windstar Cruises for full Program details and terms and conditions. Program void where prohibited by law.
Yacht Club Member Program Points and Status
This is a four-tier loyalty program. Guests are eligible for Yacht Club membership after completing one qualifying Windstar cruise. Subsequent membership levels are based on qualifying Yacht Club member points. Qualifying cruises do not include charters, certain reduced-fare cruises, and other cruises as may be designated by Windstar in its sole discretion.
The four tiers of Windstar’s Yacht Club membership are:
- One Star: Earned automatically after first cruise; this level is for those with 1 to 15 Yacht Club member points
- Two Star: 16 to 39 Yacht Club member points
- Three Star: 40 to 89 Yacht Club member points
- Four Star: 90+ Yacht Club member points
Benefits are awarded on a per person basis. Each guest receives one set of benefits for his/her entire cruise. Only individuals may be Yacht Club members; no corporations, trusts or other entities may be members.
Program level accrual is based on the number of eligible Yacht Club member points earned per individual since July 26, 1987. Points earned are non-transferable under any circumstances. One Yacht Club member point is earned for each eligible sailed night for the following suite and cabin categories: B, BX, A, AX, TX, S, S1, S2, BS, BS1, SP, SS1, SBS, SBS1. One and a half points will be given for every sailed night for the following premium suite categories: OS, STE, DS.Two points will be given for every sailed night for the following premium suite categories: OW, CS, BRS. Complimentary upgrades or special reduced pricing to premium suites are not eligible for additional point accrual. Additional Yacht Club Member Points for premium suites will only be awarded for sailings starting on January 1, 2021.
Yacht Club Member Program Benefits
Cruise Discounts
5% Alumni discount is valid only for Yacht Club members with one star or more. All Yacht Club members with one star or more also receive an additional 5% On Board Booking/Welcome Home discount on bookings made within 60 days after disembarkation of their most recent cruise. Certain restrictions apply. Offer is subject to availability, and does not apply to reduced rate bookings such as flash or industry rates.
Yacht Club member discounts may not apply to certain promotional offers. Windstar Cruises reserves the right to exclude or limit combinability with the benefits or rewards of other marketing partnerships or promotional offers not specified herein. Consult your Windstar representative for promotional offer or discount combinability.
Shipboard Credits
Shipboard credits will be awarded based on individual Yacht Club member status for new bookings only starting on . Offer does not apply to reduced rate bookings such as flash or industry rates.
Yacht Club member shipboard credits may not apply to certain promotional offers. Windstar Cruises reserves the right to exclude or limit combinability with the benefits or rewards of other marketing partnerships or promotional offers not specified herein. Consult your Windstar representative for promotional offer or discount combinability.
On Board Benefits
Special Events and Receptions on Board: Once per cruise (once per segment on voyages that offer segments), a cocktail reception with officers will be hosted on board for Yacht Club members.
Depending on loyalty level, guests will receive discounts ranging from 5% to 15% on select services.
General Terms & Conditions
Bookings are non-transferable; no name changes can be made nor can this offer be applied retroactively. Cancellation fees may apply; please see website for details. Certain restrictions apply. Suggested onboard gratuities are extra. Taxes, fees and port expenses are additional and published at Windstar Cruises. Fuel surcharges may be imposed or increased over time. Offer is capacity controlled and may be withdrawn or modified at Windstar's discretion at any time. Information contained herein is accurate at the time of publication and subject to change without notice. All terms and conditions stated on the Windstar website apply. Cruises are provided subject to the terms and conditions of the Passage Contract. Ships' registry: Bahamas.