CONTACT
Reservations:
Windstar Reservations
Create or modify a reservation, add gifts and onboard amenities, and general questions about your upcoming voyage.
Phone: 866-851-4042
info@windstarcruises.com
Hours: (Eastern Time) Monday-Friday, 8am - 10pm, Saturday, 9am - 7:30pm, Sunday, 10am - 6:30pm
Loyalty Program & Post-Cruise Guest Services:
For questions about a past sailing, or to leave feedback about your onboard experience.
Phone: 800-951-4541
GuestRelations@windstarcruises.com
Hours: Monday-Friday 8:00 AM - 10:00 PM EST, Saturday 9:00 AM - 7:30 PM EST, Sunday 10:00 AM - 6:30 PM EST.
Travel Agent Information and Reservations:
Phone: 866-851-4042
Fax: 786-685-3089
Hours: (Eastern Time) Monday-Friday, 8am - 10pm, Saturday, 9am - 7:30pm, Sunday, 10am - 6:30pm.
To order your brochures online (US & CA Travel Agents only), please visit our Agent Center.
Are you a new agent? Download the W-9 Form to get started. For questions regarding sales and marketing, please call 866-766-3873.
Charter and Incentive Sales:
Phone: 800-628-3354
Fax: 786-685-3012
Email:chartersandincentives@windstarcruises.com
Xanterra Parks & Resorts® (Parent Company):
6312 South Fiddlers Green Circle, Suite 600N
Greenwood Village, Colorado 80111
Phone: 303-600-3400
Fax: 303-600-3600
Accessibility:
Windstar Access Desk
For accessibility inquiries for both prospective and confirmed guests.
Phone: 855-888-7785
AccessDesk@windstarcruises.com
Hours: Monday-Friday 8:00 AM - 10:00 PM EST, Saturday 9:00 AM - 7:30 PM EST, Sunday 10:00 AM - 6:30 PM EST.
Corporate Information:
Windstar Cruises
8400 NW 36th St. Suite 520
Doral, FL 33166
Phone: 786-685-3337
Fax: 786-685-2823
info@windstarcruises.com
Brochures and Promotional Material:
U.S. and Canada: 800-824-8636
Sales and Service (Travel Agents Only):
Phone: 866-766-3873
Fax: 786-685-3044
Email:windstar_sales@windstarcruises.com
Public Relations & Social Media:
PR@windstarcruises.comPR@windstarcruises.com
Air-Sea Department:
Phone: 866-851-4042
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